Which CRM is right for you?

If you are a Brisbane based business or other organisation, and are looking for a CRM, then give Steve a call on 0423 311 839, and he'll talk you through the flavors and benefits of CRM.

In general, the things to watch for with a CRM are:

• maturity
• stability
• project activity
• project roadmap

Apart from commercial products like Microsoft CRM, here's a brief summary of a few open-source CRMs we looked at around about 2005:

XRMS	a good standard bearer. Seems to be mature and stable, an immediate preference for sales pipeline. No orders/invoices
Sugar CRM	an excellent contender, much like XRMS, and with commerical versions
vTiger	excellent usability, used in a few open-source suites
CReaM	a great little CRM. Fast, and looks good Orders and Invoices included. no leads or opportunities.
Covide	a groupware based CRM implementation. no orders/invoices.

Where are they now? It varies. Were there some hints of their future? Yes. Roadmaps, community, activity, forums, technologies and design all tell a story; and should ideally be part of the evaluation checklist when choosing an open-source CRM.

There are many CRM projects listed on Source Forge and even Ruby Forge now. We'll be pleased to give you a hand in choosing the one that is best for you.